GENERAL Terms & Conditions

STUDIO DOG :

At our Cardiff Lark studio we have a resident dog called Gwen, she's really calm & lovely, if you have any questions or concerns please email us before you book. If you’d like to read and see more about Gwen - CLICK HERE

Photographs : Workshop leaders may take photos at your workshop. Photographs may be used on our social media pages & websites, please let us know if you’d rather not be in photographs.

CORPORATE & CHARITY EVENTS - Terms & Conditions :

The final balance is due 7 days before your event.

We have minimum numbers for all of our events, these can be found at the bottom of the price lists for our different event types on our website party pages, if your party is below this number an invoice will be issued for the minimum number specified (we have to do this to keep ensuring that private events are feasible for our small business)

We cannot refund individual cancellations after the final invoice is due (7 days before the event) but we are happy for someone to take the place or for the rest of the group to make additional items for the person(s) unable to attend.

We will try our best to accommodate any additional people wanting to attend the workshop after the group size has been confirmed, however we cannot guarantee this will always be possible. Adding extra people may incur an additional charge on top of the workshop fee due to additional last-minute resources that may need to be purchased.

Events/Parties at other venues – For workshops not in our studio we require a clear table space for you to all to work and sit. We generally require access to electricity and parking nearby for unloading. Each workshop differs in requirements, so if you are unsure, please ask. We are generally very flexible and can work within most spaces. Please let us know if a space you are providing differs from our requirements.

ONLINE WORKSHOPS - Terms & Conditions :

Our standard cancellation terms similarly apply to online workshops. If you are unable to attend the Zoom call itself we will try and fit you onto another, if it is available, we encourage you to set up your computer so you can record the screen for the session so you can watch it again when it is convenient for you.